PRIVACY POLICY - VENUE USERS
Privacy Policy for Venue Users
User confidence and privacy is critical to everything we do at My Sport
Space.
At My Sport Space, we respect the privacy rights of our users and recognize the
importance of protecting the Personal Data we collect about you. If you are a
visitor to a My Sport Space Website or a customer of a My Sport Space Service,
then except as expressly set forth below, this Privacy Policy applies to your use
of such Website or Service. By visiting or using the Website or Services in any
manner, you acknowledge that you accept the practices and policies outlined in
this Privacy Policy and you hereby consent that we will collect, use, and share
your information in the described ways.
If you are a visitor to or user of a third-party website or service that utilizes the My
Sport Space Services ("Associated Venue"; a My Sport Space venue account
for managing bookings hosted at e.g. thirdpartyvenue.My Sport Space.com),
then any information you submit to such Associated Venues (including via My
Sport Space Services) is additionally collected under the privacy policy of the
owners of such Associated Venues, and you should contact such owner with any
related requests or inquiries you may have regarding their privacy policies.
As used in this Privacy Policy, "My Sport Space", "us" and "we" refers to My
Sport Space Inc. and its affiliates. The "Websites" means My Sport Space’s
websites (including www.MySportSpace.com, any successor URLS, mobile or
localized versions and related domains and subdomains), and the "Services"
means My Sport Space’s proprietary software-as-a-service solution(s), including
the Dashboard, My Sport Space application programming interfaces (APIs), My
Sport Space Code and My Sport Space Apps.
What does this privacy policy cover This Privacy Policy covers our treatment of personally identifiable information
("Personal Data") that we gather when you are accessing or using our Website
or Services. Personal Data means any information relating to an identified or
identifiable natural person; an identifiable natural person is one who can be
identified, directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.
This Privacy Policy does not apply to the practices of companies that we do not
own or control, or to individuals that we do not employ or manage.
Personal Data We Collect Information Related to Your Interaction with My Sport Space and the
Services
Registration and Contact Information
We collect information about you when you (a) register to use the Services and
(b) otherwise provide contact information to us via email, mail, or through our
Services. This information you provide may include your username, first and last
name, email address, organization name or telephone number.
Payment Information
When you purchase the Services or make a booking through an Associated
Venue with online payments enabled, we will also collect transaction information,
which may include your credit card information, billing and mailing address, and
other payment-related information ("Payment Information"). We describe below
how Payment Information may be collected and processed under the main
heading “Payment Information”.
Technical, Usage and Location Information
We automatically collect information on how you interact with the Services ("Log
Data"), such as the IP address from which you access the Services, date and
time, information about your browser, operating system and computer or device,
pages viewed and items clicked. We may also collect location information,
including location information automatically provided by your computer or device.
We use cookies and similar technologies, some served by Third-Party Platforms,
to collect some of this information. For more information, please see My Sport
Space Cookie Policy.
Location Data Privacy Disclosure
Location Information
We may collect and use your location information to provide and improve
certain features of our service.
What location data we collect
Depending on how you use the app and the permissions you grant, we may
collect:
● Precise location (such as GPS coordinates), or
● Approximate location (such as city or region)
How we use location data
Location data is used only for the following purposes:
● To enable location-based features within the app
● To improve functionality and user experience
● To provide services that rely on your location (e.g., content customization,
nearby features)
We do not use location data for advertising, profiling, or analytics beyond what is
necessary to operate the app unless explicitly stated and consented to.
When location data is collected
Location data is collected only when the app is in use and only if you grant
permission.
We do not collect location data in the background unless this is clearly disclosed
and you explicitly consent.
Sharing of location data
We do not sell or rent your location data.
Location data may be shared only:
● With trusted service providers who process data on our behalf and are
bound by confidentiality obligations
● When required by law or to protect legal rights
Data retention
We retain location data only for as long as necessary to fulfill the purposes
described above and then securely delete or anonymize it.
Your choices and control
You can:
● Enable or disable location access at any time through your device settings
● Choose between precise or approximate location (if supported by your
device)
● Use the app without granting location access, although some features may
not function properly.
Third-party authentication identifiers
We collect and store identifiers from third party services (such as Facebook,
Google and Twitter) if you choose this option to authenticate yourself in My Sport
Space (as opposed to a password-based login).
User Data provided by My Sport Space Venue Administrators
If you are an administrator of a My Sport Space venue account, you may submit
Personal Data corresponding to natural persons other than yourself into the
Services for booking, hosting and processing purposes (“User Data”). User Data
may include, without limitation Personal Data such as names, email addresses,
organization names and phone numbers of persons interacting with the venue
account ("Users").
We will only use, disclose and otherwise process User Data for the purposes set
forth in your agreement with us for the provisioning of the Services
(“Agreement”).
Retention We collect and retain your Personal Data submitted in an identifiable format for
the amount of time necessary to meet your request or fulfill our legal or
regulatory obligations, unless it is in the legitimate interests of the Services and
not prohibited by law to maintain the Personal Data for longer periods.
We specifically limit the retention period for certain types of information as
follows:
● Booking audit logs (concerning the users responsible for creating,
updating, charging and deleting bookings): maximum of 90 days
● Booking information (concerning the storage of the actual booking
information like scheduled time, holder, price, title and notes) made
for your Associated Venues: maximum of seven years past the
booking conclusion time
● Server and analytics logs: maximum of 90 days
● Database backups: maximum of 35 days
How We Use the Personal Data We Collect
We use Personal Data in the following ways:
● To verify your identity using authentication mechanisms;
● To share your Personal Data with your Associated Venues (and also with
other users of an Associated Venue if that Associated Venue chooses to
allow it - please contact your Associated Venues if unsure);
● To manage your bookings at your Associated Venues;
● To communicate your booking interactions (creating bookings, cancelling
bookings, modifying bookings) with your Associated Venues;
● To log audit information about your booking interactions (for auditing
purposes of your Associated Venues);
● To provide, maintain and improve the Services and our other products
and services, including to operate certain features and functionality of the
Services (for example, by remembering your Personal Data so that you
will not have to re-enter it during this or subsequent visits);
● To process your inquiries and otherwise deliver customer service;
● To process your payments, we share and use Payment Information as
described under the heading “Payment Information”;
● To control unauthorized use or abuse of the Services and our other
products and services, or otherwise detect, investigate or prevent
activities that may violate our policies or be illegal;
● To analyze trends, administer or optimize the Services, monitor usage or
traffic patterns (including to track users’ movements around the Services)
and gather demographic information about our user base as a whole;
and
● In the manner described to you at the time of collection or as otherwise
described in this Privacy Policy.
Sharing Your Personal Data with Third Parties We do not sell, trade, share or transfer your Personal Data to third parties except in the following limited circumstances:
● We may share your Personal Data with our listed third-party service
providers to permit such parties to provide our basic/critical service
functions. For example, we may provide Personal Data to our
transactional email-sending provider for sending notification emails about
booking transactions;
● We may share your Personal Data when we have a good faith belief that
access, use, preservation or disclosure of such information is reasonably
necessary to (a) satisfy any applicable law, regulation, legal process or
enforceable governmental request, (b) enforce a Customer Agreement,
including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;We may share your Personal Data with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;
● We may share your Payment Information to process your payments, as further described below under the main heading “Payment Information”;
● We may share and/or transfer your Personal Data if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
● We may share your Personal Data with a third party if we have your consent to do so.
We may also share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information such as the types of Services our customers and users generally use, the configuration of their computers, and performance metrics related to the use of Services which we collected through our technology. If we are required under applicable law to treat such information as Personal Data, then we will only disclose it as described above. Otherwise we may disclose such information for any reason.
Payment Information When you make a purchase on the Services or make a booking with one of your Associated Venues that requires online payment, any credit card information you provide as part of your Payment Information is collected and processed directly by the payment processor Stripe through their Stripe Elements service. We never receive nor store your full credit card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Stripe may use your Payment Information in accordance with their own Privacy Policy here: https://stripe.com/us/privacy.
Other Access to or Disclosure of Your Information The Services may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you. Please be aware that we do not warn you when you choose to click through to another website when using the Services. The Websites contain features that enable you to make bookings with content that may be publicly viewable. You should be aware that any Personal Data you submit as part of those bookings can be read, collected, or used by other visitors to the Websites. You should contact your Associated Venues if you have any questions about the visibility of your Personal Data to the public.
Sharing your Personal Data with other My Sport Space Venues If you are using the Services with a set of Associated Venues, an administrator of another My Sport Space venue account is able to manually add you to their users list, providing they know your email address and the final four digits of your stored telephone number (a security check). In doing this, that venue thereby becomes one of your Associated Venues. If your Personal Data does not include a telephone number, the venue is given access to the remaining information (first name, last name and potentially organization name) without a verification step. Our venue terms ("Venue Agreement") requires that the administrator must have obtained unambiguous consent to this privacy policy as well as the termsand conditions documents from you in order to add you to their venue account in this way. This consent must be presentable on request to My Sport Space and any competent supervising authorities.
A venue administrator of an Associated Venue is able to edit your name, contact number and organization if and only if that venue is your only Associated Venue. In this context it is understood that the venue is updating your Personal Data on your behalf. Again, the venue administrator must have obtained your unambiguous consent to this privacy policy as well as the terms and conditions documents to do so. This consent must be presentable on request to My Sport Space and any competent supervising authorities. For security reasons, your Associated Venues are not able to update any other aspects of your Personal Data (email address, logins, passwords or credit card details).At all times, you can see the list of your Associated Venues by signing into your account and viewing the venue-selection control in the navigation bar.
Use of Services by Minors The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Data through the Services. Your Rights, Controls and Choices
Opt-Outs: We may provide you with the opportunity to “opt-out” of having your Personal Data used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Services to you.
Communication Preferences: If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions included on such communications or on the Services. Please note, however, that you may be unable to opt-out of certain service-related communications.
Blocking Cookies: You can remove or block certain cookies using the settings in your browser but the Services may cease to function properly if you do so. For more information, please see the My Sport Space Cookie Policy.
How We Respond to Do Not Track Signals: Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Services do not respond to this type of signal. If you are a citizen of the European Economic Area (EEA) or Switzerland, you also benefit from certain rights granted by applicable law (most notably, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (as amended, replaced or superseded) ("GDPR")) but subject to limitations therein. These rights include the right of access, rectification, restriction, opposition, erasure and portability, and the right not to be subjected to automated decision-making. My Sport Space will respect your rights under this regulation. If you want to exercise those rights or find out more, please contact us at [email protected].
Accessing, Changing and Deleting Your Personal Data When you use the Services, we make good faith efforts to provide you with access to your Personal Data upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change and delete your information at any time. To do so,sign in to your account, go to your profile, and make the desired changes (or contact us at info@My Sport Space.com if you are not actively using the Services). The following information can be accessed and modified on your profile page:
● Name
● Password and login information
● Email address
● Organization name
● Telephone number
● Credit card information
To delete this information completely, or to access and change other Personal Data stored about you, please contact us at info@My Sport Space.com with your email address. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning Personal Data residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. We may also decline to process requests for Personal Data deletion if:
● we show it to be lawfully necessary to retain that information (e.g. for exercising the right of freedom of expression and information, for compliance with a legal obligation, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, on the grounds of public interest in the area of public health, for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, or for the establishment, exercise or defence of legal claims); or
● we have not received permission from an administrator of each of your Associated Venues (for their compliance, auditing and legal reasons).
Your Personal Data may continue to exist in our backup databases, booking logs and server/analytics logs for a period of no greater than ninety (90) days after your Personal Data is deleted from our primary application database. In accordance with the Data-Processing Agreements into which My Sport Space has entered with its third-party processors, we will forward the request to erase your Personal Data from any relevant and connected third-party system. In any case where we provide Personal Data access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with the Agreement, you may no longer have the ability to access or update your Personal Data.
We may retain your Personal Data as necessary to support the Services, comply with our legal obligations or resolve disputes. Note that content you supply through transactions (such as booking titles and notes) may remain on the Services even if you cease using the Services, if we delete your Personal Data, or we terminate your access to the Services.
Security The security of your Personal Data is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your Personal Data. We limit access to Personal Data about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect Personal Data. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology.
No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security. You have the responsibility to prevent unauthorized access to your account and Personal Data by selecting and protecting your login information appropriately and limiting access to your computer or device and browser, for example by signing off after you have finished accessing your account.
Data Breaches If we become aware that a data breach has occurred, we will notify any relevant supervising authorities not later than seventy-two (72) hours after having become aware of it.
Storage and International Transfer of Data The Services are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers store and process your Personal Data in the United States of America and elsewhere in the world. We will protect your Personal Data as described in this Privacy Policy if your Personal Data is transferred to other countries, and have entered into appropriate Data-Processing Agreements with our third-party service providers to this end. By using our Sites and Services, you consent to your Personal Data being transferred to other countries, including countries that have different data protection rules than your country. Please contact us if you require further information.
Changes to the Privacy Policy We are at all times entitled to change the way we use, collect, transmit and process Personal Data and such other information as we may deem necessary. This Privacy Policy may therefore be amended from time to time in order to reflect the latest changes. Please re-visit this Privacy Policy regularly to stay informed about how we collect, process and share your Personal Data.
Contact Us
If you have questions or need to contact us by the following means about this Privacy Policy:
User confidence and privacy is critical to everything we do at My Sport
Space.
At My Sport Space, we respect the privacy rights of our users and recognize the
importance of protecting the Personal Data we collect about you. If you are a
visitor to a My Sport Space Website or a customer of a My Sport Space Service,
then except as expressly set forth below, this Privacy Policy applies to your use
of such Website or Service. By visiting or using the Website or Services in any
manner, you acknowledge that you accept the practices and policies outlined in
this Privacy Policy and you hereby consent that we will collect, use, and share
your information in the described ways.
If you are a visitor to or user of a third-party website or service that utilizes the My
Sport Space Services ("Associated Venue"; a My Sport Space venue account
for managing bookings hosted at e.g. thirdpartyvenue.My Sport Space.com),
then any information you submit to such Associated Venues (including via My
Sport Space Services) is additionally collected under the privacy policy of the
owners of such Associated Venues, and you should contact such owner with any
related requests or inquiries you may have regarding their privacy policies.
As used in this Privacy Policy, "My Sport Space", "us" and "we" refers to My
Sport Space Inc. and its affiliates. The "Websites" means My Sport Space’s
websites (including www.MySportSpace.com, any successor URLS, mobile or
localized versions and related domains and subdomains), and the "Services"
means My Sport Space’s proprietary software-as-a-service solution(s), including
the Dashboard, My Sport Space application programming interfaces (APIs), My
Sport Space Code and My Sport Space Apps.
What does this privacy policy cover This Privacy Policy covers our treatment of personally identifiable information
("Personal Data") that we gather when you are accessing or using our Website
or Services. Personal Data means any information relating to an identified or
identifiable natural person; an identifiable natural person is one who can be
identified, directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.
This Privacy Policy does not apply to the practices of companies that we do not
own or control, or to individuals that we do not employ or manage.
Personal Data We Collect Information Related to Your Interaction with My Sport Space and the
Services
Registration and Contact Information
We collect information about you when you (a) register to use the Services and
(b) otherwise provide contact information to us via email, mail, or through our
Services. This information you provide may include your username, first and last
name, email address, organization name or telephone number.
Payment Information
When you purchase the Services or make a booking through an Associated
Venue with online payments enabled, we will also collect transaction information,
which may include your credit card information, billing and mailing address, and
other payment-related information ("Payment Information"). We describe below
how Payment Information may be collected and processed under the main
heading “Payment Information”.
Technical, Usage and Location Information
We automatically collect information on how you interact with the Services ("Log
Data"), such as the IP address from which you access the Services, date and
time, information about your browser, operating system and computer or device,
pages viewed and items clicked. We may also collect location information,
including location information automatically provided by your computer or device.
We use cookies and similar technologies, some served by Third-Party Platforms,
to collect some of this information. For more information, please see My Sport
Space Cookie Policy.
Location Data Privacy Disclosure
Location Information
We may collect and use your location information to provide and improve
certain features of our service.
What location data we collect
Depending on how you use the app and the permissions you grant, we may
collect:
● Precise location (such as GPS coordinates), or
● Approximate location (such as city or region)
How we use location data
Location data is used only for the following purposes:
● To enable location-based features within the app
● To improve functionality and user experience
● To provide services that rely on your location (e.g., content customization,
nearby features)
We do not use location data for advertising, profiling, or analytics beyond what is
necessary to operate the app unless explicitly stated and consented to.
When location data is collected
Location data is collected only when the app is in use and only if you grant
permission.
We do not collect location data in the background unless this is clearly disclosed
and you explicitly consent.
Sharing of location data
We do not sell or rent your location data.
Location data may be shared only:
● With trusted service providers who process data on our behalf and are
bound by confidentiality obligations
● When required by law or to protect legal rights
Data retention
We retain location data only for as long as necessary to fulfill the purposes
described above and then securely delete or anonymize it.
Your choices and control
You can:
● Enable or disable location access at any time through your device settings
● Choose between precise or approximate location (if supported by your
device)
● Use the app without granting location access, although some features may
not function properly.
Third-party authentication identifiers
We collect and store identifiers from third party services (such as Facebook,
Google and Twitter) if you choose this option to authenticate yourself in My Sport
Space (as opposed to a password-based login).
User Data provided by My Sport Space Venue Administrators
If you are an administrator of a My Sport Space venue account, you may submit
Personal Data corresponding to natural persons other than yourself into the
Services for booking, hosting and processing purposes (“User Data”). User Data
may include, without limitation Personal Data such as names, email addresses,
organization names and phone numbers of persons interacting with the venue
account ("Users").
We will only use, disclose and otherwise process User Data for the purposes set
forth in your agreement with us for the provisioning of the Services
(“Agreement”).
Retention We collect and retain your Personal Data submitted in an identifiable format for
the amount of time necessary to meet your request or fulfill our legal or
regulatory obligations, unless it is in the legitimate interests of the Services and
not prohibited by law to maintain the Personal Data for longer periods.
We specifically limit the retention period for certain types of information as
follows:
● Booking audit logs (concerning the users responsible for creating,
updating, charging and deleting bookings): maximum of 90 days
● Booking information (concerning the storage of the actual booking
information like scheduled time, holder, price, title and notes) made
for your Associated Venues: maximum of seven years past the
booking conclusion time
● Server and analytics logs: maximum of 90 days
● Database backups: maximum of 35 days
How We Use the Personal Data We Collect
We use Personal Data in the following ways:
● To verify your identity using authentication mechanisms;
● To share your Personal Data with your Associated Venues (and also with
other users of an Associated Venue if that Associated Venue chooses to
allow it - please contact your Associated Venues if unsure);
● To manage your bookings at your Associated Venues;
● To communicate your booking interactions (creating bookings, cancelling
bookings, modifying bookings) with your Associated Venues;
● To log audit information about your booking interactions (for auditing
purposes of your Associated Venues);
● To provide, maintain and improve the Services and our other products
and services, including to operate certain features and functionality of the
Services (for example, by remembering your Personal Data so that you
will not have to re-enter it during this or subsequent visits);
● To process your inquiries and otherwise deliver customer service;
● To process your payments, we share and use Payment Information as
described under the heading “Payment Information”;
● To control unauthorized use or abuse of the Services and our other
products and services, or otherwise detect, investigate or prevent
activities that may violate our policies or be illegal;
● To analyze trends, administer or optimize the Services, monitor usage or
traffic patterns (including to track users’ movements around the Services)
and gather demographic information about our user base as a whole;
and
● In the manner described to you at the time of collection or as otherwise
described in this Privacy Policy.
Sharing Your Personal Data with Third Parties We do not sell, trade, share or transfer your Personal Data to third parties except in the following limited circumstances:
● We may share your Personal Data with our listed third-party service
providers to permit such parties to provide our basic/critical service
functions. For example, we may provide Personal Data to our
transactional email-sending provider for sending notification emails about
booking transactions;
● We may share your Personal Data when we have a good faith belief that
access, use, preservation or disclosure of such information is reasonably
necessary to (a) satisfy any applicable law, regulation, legal process or
enforceable governmental request, (b) enforce a Customer Agreement,
including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;We may share your Personal Data with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;
● We may share your Payment Information to process your payments, as further described below under the main heading “Payment Information”;
● We may share and/or transfer your Personal Data if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
● We may share your Personal Data with a third party if we have your consent to do so.
We may also share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information such as the types of Services our customers and users generally use, the configuration of their computers, and performance metrics related to the use of Services which we collected through our technology. If we are required under applicable law to treat such information as Personal Data, then we will only disclose it as described above. Otherwise we may disclose such information for any reason.
Payment Information When you make a purchase on the Services or make a booking with one of your Associated Venues that requires online payment, any credit card information you provide as part of your Payment Information is collected and processed directly by the payment processor Stripe through their Stripe Elements service. We never receive nor store your full credit card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Stripe may use your Payment Information in accordance with their own Privacy Policy here: https://stripe.com/us/privacy.
Other Access to or Disclosure of Your Information The Services may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you. Please be aware that we do not warn you when you choose to click through to another website when using the Services. The Websites contain features that enable you to make bookings with content that may be publicly viewable. You should be aware that any Personal Data you submit as part of those bookings can be read, collected, or used by other visitors to the Websites. You should contact your Associated Venues if you have any questions about the visibility of your Personal Data to the public.
Sharing your Personal Data with other My Sport Space Venues If you are using the Services with a set of Associated Venues, an administrator of another My Sport Space venue account is able to manually add you to their users list, providing they know your email address and the final four digits of your stored telephone number (a security check). In doing this, that venue thereby becomes one of your Associated Venues. If your Personal Data does not include a telephone number, the venue is given access to the remaining information (first name, last name and potentially organization name) without a verification step. Our venue terms ("Venue Agreement") requires that the administrator must have obtained unambiguous consent to this privacy policy as well as the termsand conditions documents from you in order to add you to their venue account in this way. This consent must be presentable on request to My Sport Space and any competent supervising authorities.
A venue administrator of an Associated Venue is able to edit your name, contact number and organization if and only if that venue is your only Associated Venue. In this context it is understood that the venue is updating your Personal Data on your behalf. Again, the venue administrator must have obtained your unambiguous consent to this privacy policy as well as the terms and conditions documents to do so. This consent must be presentable on request to My Sport Space and any competent supervising authorities. For security reasons, your Associated Venues are not able to update any other aspects of your Personal Data (email address, logins, passwords or credit card details).At all times, you can see the list of your Associated Venues by signing into your account and viewing the venue-selection control in the navigation bar.
Use of Services by Minors The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Data through the Services. Your Rights, Controls and Choices
Opt-Outs: We may provide you with the opportunity to “opt-out” of having your Personal Data used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Services to you.
Communication Preferences: If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions included on such communications or on the Services. Please note, however, that you may be unable to opt-out of certain service-related communications.
Blocking Cookies: You can remove or block certain cookies using the settings in your browser but the Services may cease to function properly if you do so. For more information, please see the My Sport Space Cookie Policy.
How We Respond to Do Not Track Signals: Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Services do not respond to this type of signal. If you are a citizen of the European Economic Area (EEA) or Switzerland, you also benefit from certain rights granted by applicable law (most notably, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (as amended, replaced or superseded) ("GDPR")) but subject to limitations therein. These rights include the right of access, rectification, restriction, opposition, erasure and portability, and the right not to be subjected to automated decision-making. My Sport Space will respect your rights under this regulation. If you want to exercise those rights or find out more, please contact us at [email protected].
Accessing, Changing and Deleting Your Personal Data When you use the Services, we make good faith efforts to provide you with access to your Personal Data upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change and delete your information at any time. To do so,sign in to your account, go to your profile, and make the desired changes (or contact us at info@My Sport Space.com if you are not actively using the Services). The following information can be accessed and modified on your profile page:
● Name
● Password and login information
● Email address
● Organization name
● Telephone number
● Credit card information
To delete this information completely, or to access and change other Personal Data stored about you, please contact us at info@My Sport Space.com with your email address. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning Personal Data residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. We may also decline to process requests for Personal Data deletion if:
● we show it to be lawfully necessary to retain that information (e.g. for exercising the right of freedom of expression and information, for compliance with a legal obligation, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, on the grounds of public interest in the area of public health, for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, or for the establishment, exercise or defence of legal claims); or
● we have not received permission from an administrator of each of your Associated Venues (for their compliance, auditing and legal reasons).
Your Personal Data may continue to exist in our backup databases, booking logs and server/analytics logs for a period of no greater than ninety (90) days after your Personal Data is deleted from our primary application database. In accordance with the Data-Processing Agreements into which My Sport Space has entered with its third-party processors, we will forward the request to erase your Personal Data from any relevant and connected third-party system. In any case where we provide Personal Data access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with the Agreement, you may no longer have the ability to access or update your Personal Data.
We may retain your Personal Data as necessary to support the Services, comply with our legal obligations or resolve disputes. Note that content you supply through transactions (such as booking titles and notes) may remain on the Services even if you cease using the Services, if we delete your Personal Data, or we terminate your access to the Services.
Security The security of your Personal Data is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your Personal Data. We limit access to Personal Data about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect Personal Data. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology.
No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security. You have the responsibility to prevent unauthorized access to your account and Personal Data by selecting and protecting your login information appropriately and limiting access to your computer or device and browser, for example by signing off after you have finished accessing your account.
Data Breaches If we become aware that a data breach has occurred, we will notify any relevant supervising authorities not later than seventy-two (72) hours after having become aware of it.
Storage and International Transfer of Data The Services are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers store and process your Personal Data in the United States of America and elsewhere in the world. We will protect your Personal Data as described in this Privacy Policy if your Personal Data is transferred to other countries, and have entered into appropriate Data-Processing Agreements with our third-party service providers to this end. By using our Sites and Services, you consent to your Personal Data being transferred to other countries, including countries that have different data protection rules than your country. Please contact us if you require further information.
Changes to the Privacy Policy We are at all times entitled to change the way we use, collect, transmit and process Personal Data and such other information as we may deem necessary. This Privacy Policy may therefore be amended from time to time in order to reflect the latest changes. Please re-visit this Privacy Policy regularly to stay informed about how we collect, process and share your Personal Data.
Contact Us
If you have questions or need to contact us by the following means about this Privacy Policy:
- Postal Mail: My Sport Space, Inc PO Box 6672 Edmond, OK 73083-6672
- E-mail: [email protected]
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TERMS AND CONDITIONS - VENUE USERS
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