In the meantime, here is some additional information about the My Sport Space system.
My Sport Space System Overview
My Sport Space Brochure
Key Features
Self-Service Booking - Customers are able to book & pay to reserve space any time, anywhere with a free app.
Reservation Management - Customers are able to manage rescheduling and cancellations using a free app. Facilities managers have access to reservation management via an online portal.
Online Payment - Customers scheduled payment when booking space so facilities managers don't have to deal with rejected payments or rescheduled bookings.
Get Paid for No-Shows - Facilities managers control payment terms to ensure payment is received based on their unique refund policies.
Flexible Booking Calendar - Facilities managers can customize available spaces and prices to maximize space utilization and revenue.
Promote Your Spaces - Provides free marketing solutions to promote your available spaces to residence and visitors to your community.
Custom User Management - This is your business so My Sport Space allows you to decide exactly how employees and customers interact with you and your booking system.
MVP Support - Provides tools and support for current staff and for training new employees.
Frequently Asked Questions
CAN A FACILITY SET UP DISCOUNTS FOR INDIVIDUAL CUSTOMERS?
Yes, My Sport Space accounts are tied to an email address. Discounts can be established for specific email addresses.
Can I change rates at different times during the day?
Yes, My Sport Space is extremely flexible for establishing specific times and prices for individual sport spaces.
How does My Sport space help me grow my business?
My Sport Space Customers have found that they are able to better utilize their available spaces by offering incentive pricing for non-peak times and premium pricing for peak times. My Sport Space also has a built-in, proprietary algorithm that maximizes your available space. Because bookings are made through the free My Sport Space App, your facilities is exposed to users that may not even know your facilities exists (it's literally free advertising).
Can specific rentals be adjusted for custom service, etc.
How do I add on for ammenities such as basketball shooting guns, etc.?
When setting up your spaces in the My Sport Space Facilities Portal, you are able to also list available amenities, which are customizable to your facility.
I have established clients, how do I handle their billing and rate change?
Can I reschedule customers from the Facilities portal?
Yes, booking, rescheduling and cancelations can all be done from the My Sport Space Facilites Portal.
How much does my sport space cost?
There are two pricing models for My Sport Space. Both pricing models include two hours of virtual training.
- The Revenue Sharing Model is available to sports facilities that charge a pay-per-play fee. The Facilities Portal if free to the facility. My Sport Space adds a 5% processing fee to each reservation paid for on that app.
- The Subscription Model is for sports facilities that do not charge a per use fee. The monthly subscription is based on the volume of monthly reservations.
Is it hard to convert to my sport spaece from other reservation software?
We'll help you set up your My Sports Space Facilities Portal. The implementation include a two hours virtual training. We can also import your existing customers from your current reservation software or spreadsheet.
how do i get started with my sport space?
Contact us. We are ready to help you save time and grow your business. Just email us at [email protected]
